» Welcoming guests;
» Ensuring reception and delivery of guests’ luggage;
» Accompanying guests to their rooms and providing room orientation;
» Handling the collection of guests’ luggage from rooms to the lobby or transportation;
» Ensuring the cleanliness of the lobby and hotel entrance;
» Responding to guest requests;
» Assisting guests with the use of the parking facility;
» Handling delivery of faxes, messages, internal and guest packages;
» Responsible for handling mail;
» Performing other tasks assigned by the management;
» Ensuring the hotel entrance is free of vehicles and assisting guests with taxis, transfers, etc.
» Education in the field of hospitality/tourism (preferable factor);
» Minimum education level of Secondary Education – 12th Grade;
» Relevant experience in Reception at 4-star or higher hotels (minimum 2 years);
» Proficiency in English (eliminatory factor) and knowledge of other foreign languages will be valued;
» Availability and flexibility in working hours (between 07:00 AM – 11:00 PM).
» Salary compatible with the professional category;
» Meal allowance card and staff dining hall with coffee and fruits;
» Cash failure allowance and fixed working hours exemption allowance depending on job position;
» On-the-job training and continuous education with a career plan based on merit and commitment;
» Possibility to work in different properties of the group;
» Partnerships with local businesses providing discounts to staff members in pharmacies and gyms;
» Health Insurance (after the first contract renewal);
» Additional days off on employees’ own birthdays and the birthdays of their own children (up to 12 years old);
» Team-building activities and company sustainability initiatives open to guests and staff.
