» Front desk service, ensuring a warm welcome to guests;
» Providing general information about hotel services and tourist information;
» Check-In and Check-Out procedures;
» Cash handling, issuing and verifying invoices, and making reservations when necessary;
» Shift hand-over;
» Assisting in Guest Relations tasks, among other duties inherent to the role.
» Proven experience in hotel reception service;
» Proficiency in PMS software, preferably Host;
» Ease of communication among colleagues and departments;
» Mandatory fluency in English and a second foreign language (French preferred);
» Availability for morning shifts (07:00 AM – 03:30 PM) and afternoon shifts (03:00 PM – 11:30 PM), with 2 days off per week.
» Salary compatible with the professional category;
» Meal allowance card and staff dining hall with coffee and fruits;
» Cash failure allowance and fixed working hours exemption allowance depending on job position;
» On-the-job training and continuous education with a career plan based on merit and commitment;
» Possibility to work in different properties of the group;
» Partnerships with local businesses providing discounts to staff members in pharmacies and gyms;
» Health Insurance (after the first contract renewal);
» Additional days off on employees’ own birthdays and the birthdays of their own children (up to 12 years old);
» Team-building activities and company sustainability initiatives open to guests and staff.
