Front Office Agent 2nd Category (M | F)

We are hiring for Hotel Inspira Liberdade.
Your day-to-day:

» Front desk service, ensuring a warm welcome to guests;
» Providing general information about hotel services and tourist information;
» Check-In and Check-Out procedures;
» Cash handling, issuing and verifying invoices, and making reservations when necessary;
» Shift hand-over;
» Assisting in Guest Relations tasks, among other duties inherent to the role.

Who we are looking for:

» Proven experience in hotel reception service;
» Proficiency in PMS software, preferably Host;
» Ease of communication among colleagues and departments;
» Mandatory fluency in English and a second foreign language (French preferred);
» Availability for morning shifts (07:00 AM – 03:30 PM) and afternoon shifts (03:00 PM – 11:30 PM), with 2 days off per week.

 

 

What we have to offer:

» Salary compatible with the professional category;
» Meal allowance card and staff dining hall with coffee and fruits;
» Cash failure allowance and fixed working hours exemption allowance depending on job position;
» On-the-job training and continuous education with a career plan based on merit and commitment;
» Possibility to work in different properties of the group;
» Partnerships with local businesses providing discounts to staff members in pharmacies and gyms;
» Health Insurance (after the first contract renewal);
» Additional days off on employees’ own birthdays and the birthdays of their own children (up to 12 years old);
» Team-building activities and company sustainability initiatives open to guests and staff.

Submit your application for this position.
We treat all received applications with fairness and equality. Our selection process is based on merit, giving everyone an equal opportunity to succeed.
We want you to be an inspiration to all of us.

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