» Front desk service, ensuring a warm welcome to guests;
» Providing general information about hotel services and tourist information;
» Check-In and Check-Out procedures;
» Cash handling, issuing and verifying invoices, and making reservations when necessary;
» Shift hand-over;
» Assisting in Guest Relations tasks, among other duties inherent to the role.
» Education and experience in Hospitality / Tourism;
» Proficiency in PMS/EMS software, preferably Host;
» Autonomy and good interpersonal skills;
» Customer-focused with attention to detail;
» Enjoyment of working in a team.
» Availability for 3 rotating shifts (between 07:00 AM – 11:00 PM).
» Salary compatible with the professional category;
» Meal allowance card and staff dining hall with coffee and fruits;
» Cash failure allowance and fixed working hours exemption allowance depending on job position;
» On-the-job training and continuous education with a career plan based on merit and commitment;
» Possibility to work in different properties of the group;
» Partnerships with local businesses providing discounts to staff members in pharmacies and gyms;
» Health Insurance (after the first contract renewal);
» Additional days off on employees’ own birthdays and the birthdays of their own children (up to 12 years old);
» Team-building activities and company sustainability initiatives open to guests and staff.
